Let’s clear things up.

Choose The Eazy Cold Plunge if you need both the tub and the chiller. It pairs the XL inflatable tub with the 1 HP chiller, connection hardware and the included accessories.

If you already have a tub, choose the standalone 1 HP chiller. Its fittings are compatible with any tub, and it is rated for up to 90 gallons of water. Plan space for the chiller, hoses and airflow, with suitable power and drainage.

Explore the complete setup or view the standalone chiller.

The complete setup includes:

• The equipment: XL inflatable tub and 1 HP Smart Chiller.
• The connections: water hoses and connection hardware.
• Water care: six replacement chiller filters and a floating thermometer.
• For your space: floor protector mat, inflatable lid and timer.
• Upkeep and storage: repair kit and travel bag.

You supply the water and a suitable installation space. This list is for the complete setup; it does not describe the standalone chiller package. The chiller’s fittings are compatible with any tub. Ask us for the standalone package list if you want to check which accessories come with a chiller-only order.

Yes. The chiller’s fittings are compatible with any tub. You can keep your existing tub and add the 1 HP chiller.

The chiller’s cooling capacity is rated for up to 90 gallons of water. Follow the installation instructions for water flow, hose routing, power, airflow and drainage.

Want help planning the installation? Send us your working water volume, proposed location and photos of the connections. Use the setup checklist.

The XL tub is inflatable. It is supplied with an inflatable lid, a repair kit and a travel bag as part of the complete setup.

That gives you the option to empty, dry and pack the tub away when you need the space. The chiller is a separate piece of equipment, so plan where both parts will sit during use and where they will be stored. Follow the supplied inflation and storage instructions rather than treating it like a permanently installed rigid tub.

The XL tub is currently available as part of The Eazy Cold Plunge complete setup. It is not sold separately.

The two options are the complete tub-and-chiller setup and the standalone 1 HP chiller. If you already have one of our tubs and need help with an issue, contact us with your order details.

Start with the dimensions, then check the space you need inside. The XL tub measures 60 × 31 × 26 inches externally. Those figures describe its outside footprint, not its usable interior or a guaranteed fit for a particular height.

Your posture and working water level also affect comfort. If fit is a deciding factor, send us your height and the position you prefer before ordering. We can help identify the measurements you need to check rather than asking you to rely on the word “XL.”

The equipment’s outside dimensions are:

• XL tub: 60 × 31 × 26 inches.
• Chiller: 20.87 × 14.17 × 23.23 inches.

Allow additional room for hoses, chiller airflow, getting in and out, cleaning and drainage. The tub’s footprint alone is not the full installation footprint.

Choose a level surface that can support the filled setup and cope with splashes, leaks and condensation. The floor mat does not waterproof the room. If space is tight, send us a photo and your measurements before you order.

The listed electrical supply is 110 V / 60 Hz. The current electrical ratings are 12.5 A and 1,436 W input. Electrical input is different from the unit’s cooling-capacity rating.

Check the supplied installation instructions and the suitability of your circuit and outlet before connecting the chiller. Keep electrical connections protected from water. If you are unsure about the installation, have a qualified electrician assess it; an outlet’s appearance alone does not confirm that the setup is suitable.

Check the location against the equipment’s installation instructions. Indoors, plan for the weight of a filled tub, water on the floor, drainage, ventilation and condensation. A spare corner is only useful if the room can handle the water and the equipment.

Outdoors, check the permitted weather exposure and operating conditions before choosing a spot. Do not assume that rain, direct sun or freezing weather are suitable just because the tub fits there.

Send us your proposed location if you need the installation details before buying.

Have the location, water, power and drainage plan ready. Measure for both the tub and chiller, including space for the hoses, airflow and safe entry and exit.

• Check that the surface can support the filled setup.
• Confirm a suitable electrical supply and water-safe routing.
• Decide how you will fill, empty and clean the tub.
• Keep the installation instructions available for inflation, connections and starting the system.

For a chiller-only order, the fittings are compatible with any tub. Plan your hose routing and use a working water volume within the chiller’s up-to-90-gallon rating. If any step is unclear, ask us before connecting or running the equipment.

Plan the working fill around the chiller’s rating of up to 90 gallons. The tub’s nominal capacity is 120 gallons; that is a separate figure and is not the recommended working fill with this chiller.

Leave room for the water displaced when you get in, and follow the supplied filling and circulation instructions. The right level must allow the system to operate properly without overflowing during use.

If you are connecting the chiller to another tub, check the water you will actually use rather than relying only on the tub’s advertised maximum capacity.

Yes—the inflatable tub can be emptied, dried and packed away. Follow the equipment instructions for draining, disconnecting, drying and storage, including any steps needed for the chiller and hoses.

Do not move the tub while it is filled. Plan the new location as carefully as the first one: it still needs suitable support, airflow, power, drainage and room to get in and out. Portability does not remove those installation requirements.

The supplied minimum-temperature rating is 36°F. Its separate water-volume rating is up to 90 gallons. These are equipment ratings, not a promise that every installation will reach 36°F at every fill level.

Starting water temperature, surrounding heat, insulation, lid use, airflow and water circulation all affect the result. The lowest equipment setting is also not a recommended session temperature for everyone. Choose how you use cold water based on your experience and appropriate health guidance.

There is no single cooling time for every setup. A smaller volume starting closer to the selected temperature presents a different cooling task from a larger volume of warm water on a hot day.

Water volume, starting and surrounding temperatures, insulation, lid use, airflow and circulation all matter. We do not give a universal “ready in X minutes” promise. If timing is important to your routine, send us those details before ordering so we can discuss the setup you have in mind.

The chiller is designed to cool the circulating water, so you are not relying on adding bags of ice as the cooling method. You fill the tub with water and use the connected chiller according to the instructions.

The temperature it can achieve in your installation still depends on volume, surrounding heat, insulation and flow. If you want a particular temperature in a hot location, check that expectation with us before ordering rather than assuming the same result in every climate.

Wi-Fi temperature control lets you manage the chiller’s temperature setting. Follow the supplied connection and control instructions for your unit.

A selected temperature is a target; it does not mean the water has already reached it. Allow cooling time and check the water before use. If you need to confirm a particular phone, network or control feature, contact us before buying. Do not assume that Wi-Fi control also includes a particular scheduling feature.

Plan for the sound of running equipment. The chiller has a compressor, fan and water circulation, so think about how close it will be to a bedroom, desk or neighbour.

The sound you notice will depend on placement, nearby surfaces and operating conditions. We do not promise silent operation. If noise is a deciding factor, tell us where you want to put it and ask for relevant operating information before ordering.

Your cost depends on runtime and your electricity rate. The listed electrical input is 1,436 W, but a power rating on its own does not tell you the energy used across a whole day.

Water volume, ambient heat, the selected temperature, insulation and operating cycles affect consumption. For your actual cost, use the energy consumed in kilowatt-hours and multiply it by your utility’s price per kWh. We do not publish a fixed daily or monthly running-cost promise for every household.

Expect to look after the tub, filter, water and connections. Keep the tub clean, check the condition of the water and filter, and make sure the hoses and circulation are working as described in the instructions.

Filtration catches debris; it does not remove the need to clean the tub or replace water. Any ozone feature is also part of the care system, not a replacement for routine upkeep. Follow the supplied care instructions for the products and procedures suitable for your equipment.

There is no one calendar that fits every household. How often the tub is used, what enters the water, the environment and your care routine all affect when a change is needed.

Follow the supplied water-care instructions and check the water regularly. Do not treat a clear appearance or a working filter as proof that water is suitable for use. If you are unsure about the water condition or the right care routine for your setup, pause use and ask for guidance.

The complete setup includes six replacement chiller filters. Check and care for the fitted filter according to the supplied instructions, and replace it when required by its condition and those instructions.

Usage and water conditions vary, so six filters does not represent a promised number of months of care. When you need more, contact us with your unit and order details to confirm the correct replacement. Check the standalone chiller listing separately for its package contents.

Check the equipment’s water-care instructions before adding anything. A product used in a swimming pool or another ice bath is not automatically suitable for this tub, chiller, hoses and seals.

Use the approved products and procedures for your unit. If the instructions do not answer your question, send us the name of the product and your equipment details before using it. We do not give a universal chemical recipe or dose for every installation.

Send your order number and a clear description of what is happening. Include photos or a short video, any displayed message, the current and selected water temperatures, approximate water volume, and a photo of the installation and hose connections.

Those details help distinguish a setup question from an equipment problem. Follow the troubleshooting instructions supplied with your unit; do not open the cabinet or attempt electrical repairs. If there is a leak near electrical equipment or the unit appears unsafe, stop using it and contact us.

No—cold-water immersion is not suitable for everyone. Sudden cold exposure can sharply increase breathing, heart rate and blood pressure. Ask a healthcare professional whether it is appropriate for you, particularly if you have a heart condition or other medical concerns.

The chiller’s 36°F minimum rating is an equipment specification, not a beginner target or a prescribed health routine. Our cold-plunge guide discusses research and considerations for getting started. It does not replace advice about your own health.

For more on the risks, read the American Heart Association’s cold-water overview.

We currently ship within the United States, with free original shipping to eligible addresses accepted at checkout. We do not currently offer international shipping.

Enter your address at checkout to check eligibility. Taxes, where applicable, are calculated separately; free shipping does not mean tax-free. Return shipping is a separate cost and is covered in the returns section below.

Read the shipping policy.

Use the delivery information shown for your order and the carrier’s tracking once it is available. Processing and transit time can vary by item, destination and carrier conditions.

We do not promise a single dispatch or arrival time for every order. Any estimate is an estimate, not a guaranteed delivery date. If you need the equipment for a particular date, check with us before ordering. For an existing order, include your order number when asking for an update.

Tracking is sent to the contact details used at checkout when it becomes available. A newly created label may not show movement until the carrier scans the parcel.

Use your shipping confirmation or the track-order page. If tracking has stopped updating, you cannot find the details, or a parcel is marked delivered but is missing, contact us with your order number and any tracking information you have. Include which parcel is affected if your order has more than one.

A complete setup may ship in more than one parcel, and the parcels may arrive on different days. Check each tracking link in your shipping information.

If something seems missing, compare what arrived with the items and parcels shown for your order. Send us the order number, the tracking details and a description or photo of the contents you received so we can help check it.

Contact us promptly with your order number and photos or a short video of the issue. For shipping damage, include the parcel label and the packaging condition, and keep the product and any available packaging while the issue is reviewed.

Wait for our instructions before paying to send anything back. Damaged, defective or incorrect goods are reviewed separately from a standard change-of-mind return, with the appropriate remedy considered under the applicable warranty and your rights.

Contact us as soon as possible with your order number and the change you need. We will try to help before fulfilment, but a cancellation or address change cannot be guaranteed once an order is being processed.

If it has already shipped, the standard return process may apply. An address change request does not automatically update the shipment, so wait for confirmation and continue checking the tracking information.

You have 100 calendar days from delivery to request a standard return. The carrier’s recorded delivery date starts the window, and your request must reach us before that window ends.

Standard returns have a 15% restocking fee based on the price you actually paid, and you pay the return shipping. Keep those costs in mind when deciding whether to return the equipment.

Contact us for authorisation and routing before sending anything back. Read the full refund policy for the process and terms.

The restocking fee is 15% of the product price you paid, and return shipping is your responsibility. The freight cost depends on the return shipment and is separate from the restocking deduction.

For example, a product bought for $1,000 would have a $150 restocking deduction, before return shipping. Use your actual paid price for your order. Free original delivery does not cover the cost of shipping the equipment back.

If the product is damaged, defective or incorrect, report that issue so it can be reviewed through the appropriate process.

Contact us before the return window closes. Send your order number, checkout email, the item you want to return and the reason for the request. Include photos or a short video if there is an issue with the item.

Wait for return authorisation and the correct routing details before shipping. Do not assume the address on the original parcel is the return destination. The return shipment is your responsibility under the standard return policy.

Start a return enquiry.

No. Original packaging is not required for a standard return. You still need to package the equipment securely in packaging the carrier will accept.

Follow the return instructions for preparing and shipping the item, including any draining or handling steps that apply. Keeping usable packaging can make a large equipment return easier, but it is not a condition of the standard return policy. Confirm the routing with us before sending the parcel.

Refund processing begins after the returned item is received. For a standard return, the refund reflects the applicable restocking deduction. Return shipping remains your responsibility.

Refunds go to the original payment method unless that is unavailable or a different approach is required by law. Your bank or payment provider may then need additional time to post it. Contact us with your order number if you need an update; we do not promise one universal bank-processing time.

The listed warranty duration is one year. Coverage, exclusions and the remedy for a particular issue depend on the applicable warranty terms; the duration alone does not mean every repair, part, labour charge or shipping cost is covered.

For an equipment problem, send your order number, a description, and photos or a short video so the issue can be reviewed. If a specific type of cover is important to your purchase, request the applicable warranty details before ordering.

The warranty and the 100-day standard return window serve different purposes. Contact us about warranty support.