The tracking link arrives when the order ships.

Use the carrier link sent to the contact information from checkout. If you cannot find it, email support@eazy-plunge.com with the order number.

Carrier-status questions

No first scan yet? Here is what to check.

Send the order number and the latest carrier status when you contact support.

The tracking link has no update yet

A new shipping label can take time to receive its first carrier scan. Check again after the carrier accepts the package.

I cannot find the shipping email

Check the email and spam folder associated with checkout. If it is still missing, email support@eazy-plunge.com with the order number.

The carrier says delivered, but it is not here

Check the delivery location and anyone who may have accepted it, then contact support with the order number and carrier status.